In the high-touch world of luxury hospitality, where guest experience is only as strong as the teams delivering it, Christina Kraus has emerged as a transformative force in human resources leadership. With over a decade of expertise across Europe and the GCC, she has shaped People & Culture strategies for some of the world’s most iconic hotels, including Burj Al Arab, Kempinski, Anantara, and now Wynn Resorts.
Currently serving as Executive Director – People & Culture at Wynn Resorts in Ras Al Khaimah and London, Christina’s leadership is redefining HR not just as a support function, but as a strategic engine of culture, performance, and long-term business success.
A Decade of Excellence Across the World’s Top Hotels
Christina’s career spans transformative HR leadership roles across the globe. Her strategic direction and people-first mindset have earned her the trust of both hotel owners and operators. She has:
Led large-scale HR operations across complex hospitality portfolios, overseeing employee relations, performance, talent development, and compensation frameworks.
Orchestrated high-profile hotel openings, including the pre-opening of Marsa Al Arab, a landmark project in Dubai’s tourism vision.
Guided organizational change, talent acquisition, and employee experience strategies at the Jumeirah Group, supporting over 1,400 employees at properties like Madinat Jumeirah.
Core Strengths that Define Her Leadership
Christina Kraus’ leadership rests on deep operational insight, global perspective, and a sincere commitment to people development. Her key competencies include:
- Strategic HR Planning: Structuring HR functions to align with dynamic business priorities.
- Talent Acquisition & Employer Branding: Attracting world-class talent in highly competitive hospitality markets.
- Compensation & Benefits Management: Designing compelling reward strategies that drive motivation and retention.
- Culture Transformation: Leading with empathy to build inclusive, values-driven workplace cultures.
- Performance & Retention: Creating data-informed systems that support career growth and maximize team engagement.
Christina’s Philosophy: People First, Results Always
“Great hospitality starts with great people. My mission is to empower teams, elevate cultures, and drive results that benefit both our people and our partners.”
— Christina Kraus
Her leadership style combines strategic vision with operational empathy, resulting in HR ecosystems that support both guest satisfaction and employee well-being. Whether recruiting the right talent or navigating organizational shifts, Christina champions impactful people strategies that create lasting business value.
Looking Ahead: Elevating Hospitality Through People & Culture
As she continues to lead the people agenda at Wynn Resorts, Christina Kraus remains dedicated to redefining hospitality HR—one that is agile, inclusive, and human-centric. Her influence is not only shaping the success of some of the region’s most ambitious hotel projects but also mentoring the next generation of HR leaders.
From boardrooms to back-of-house, Christina’s mark is clear: she empowers people to deliver world-class experiences—and ensures the culture behind the curtain is just as exceptional.
Inspired Magazine proudly celebrates Christina Kraus as a standout figure in the Women Who Inspire category. Her legacy of strategic impact, inclusive leadership, and people-centered transformation continues to raise the bar for what’s possible in global hospitality.
