A Results-Driven Talent Acquisition Specialist in Dubaiโs Luxury Hospitality Market
Mark Al Giachsousi has quickly emerged as a dynamic force in hospitality talent acquisition, with over three years of hands-on experience securing top-tier talent for some of the worldโs most prestigious brands. Known for his strategic approach and commitment to aligning recruitment with organizational culture and goals, Mark is recognized for his ability to deliver results in the fast-paced, competitive hospitality sector.
Leading Recruitment at One&Only and Atlantis Resorts
As Talent Acquisition Lead at One&Only Resorts, Mark manages the overall recruitment strategy for One&Only One Zaโabeel and SIRO Dubai. His leadership ensures that these iconic properties attract and retain the industryโs best, driving service excellence and innovation.
Previously, at Atlantis Resorts, Mark led recruitment for support services at Atlantis The Palm and Atlantis The Royal. His scope included:
- Full-cycle recruitment for Front Office, Guest Services, VIP Services, Call Center, Reservations, and over fifteen high-end venues, including celebrity and Michelin-star restaurants.
- Organizing and attending overseas recruitment trips, building global talent pipelines.
- Driving the hiring process in line with service level agreements and resort standards.
- Managing job advertising, pre-screening, shortlisting, interviewing, and post-interview feedback.
- Building strong relationships with candidates and internal stakeholders to ensure seamless placements.
Proven Success Across Leading Hospitality Brands
Markโs journey includes impactful roles at Jumeirah Hotels & Resorts, where he:
Represented the brand at international career fairs, recruiting for flagship properties like Burj Al Arab and Mina Al Salam.
Coordinated recruitment days, managed online postings, and supported the opening of new resorts, such as Jumeirah Gulf of Bahrain Resort & Spa and Jumeirah Makkah.
Supported HR operations from candidate onboarding to colleague engagement and off-boarding, ensuring a positive employee experience.
His early experience as an HR intern at IHG Hotels & Resorts and as a Banqueting and Events Intern at Royal Plaza Montreux provided a strong operational foundation and a keen understanding of hospitality service standards.
Academic Foundation and Professional Development
Markโs educational background is both international and specialized:
- Swiss Higher Diploma in International Hotel Management and Human Capital and Development (HIM Business School)
- Bachelor of Business Administration with a focus on Hospitality Management and Human Capital (Northwood University)
- Human Resources Management Certificate (Cornell University)
- Swiss Diploma in Hotel Operations Management (HIM Business School)
He has also earned certifications in Microsoft Excel and has held leadership and ambassador roles during his studies, reflecting his commitment to continuous learning and professional growth.
Key Strengths
- Full-cycle recruitment and talent mapping
- Executive search and volume hiring
- Strategic alignment of talent with business and culture
- Candidate relationship management
- Experience with global luxury hospitality brands
Signature Quote
“Talent acquisition is more than filling rolesโitโs about building teams that shape the guest experience and drive brand excellence. Letโs connect and create new synergies in hospitalityโs evolving world.” โ Mark Al Giachsousi
Looking Ahead: Shaping the Future of Hospitality Talent
As the hospitality industry continues to evolve, Mark Al Giachsousi remains at the forefront of talent strategyโconnecting world-class professionals with world-class brands. His results-driven approach and passion for people make him a trusted partner for both employers and candidates seeking excellence in the luxury hospitality space.
Mark Al Giachsousi exemplifies the new generation of talent acquisition leaders: strategic, relationship-focused, and dedicated to elevating the standards of hospitality recruitment.
